Craft a Beautiful Life

An independent silver jewelry brand inspired by the Miao culture from the mountains and forests.

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Origin

The Tradition of Silver Jewelry Making

Silver jewelry holds sacred significance among the Miao. For thousands of years, these silver jewelry have been used in the most significant and joyous moments – the grandest festivals, celebratory feasts, weddings, and a girl's coming-of-age ceremony.

Silver ornaments often feature floral and botanical motifs, animals, geometric patterns, and ancient totemic designs. These embellishments represent the miao's understanding and contemplation of life and the universe, reflecting their reverence and worship for nature.

Origin

Artisanal Craftsmanship

The silver craftsmanship of the Miao is an art passed down through generations, specializing in engraving and filigree.

Miao artisans create silver jewelry using the most traditional methods and tools, all by hand. This dedication leaves beautiful handcrafted traces on the jewelry, imparting a genuine, warm, and soulful style.

Origin

Brand Philosophy

We aspire for these pieces not to be commodities consumed and discarded. Firstly, each piece is the culmination of a craftsman's dedication. Secondly, they are Artisan Jewelry. Lastly, they are pure silver. They endure eternally in a valuable manner.

Service

Environmentally Friendly Packaging

The Miao people love the Earth and cherish nature

  • We use handwoven bamboo boxes for packaging.
  • Before shipping, we will gift-wrap your package.
  • Our handmade process minimizes environmental impact.
  • Our jewelry, crafted from pure silver, are completely recyclable.

Our jewelry is crafted inspired by nature and is environmentally conscious.

SERVICE

Shipping and Return

We strive to get these handmade jewelry to you as quickly as possible.

Production time: 2-4 days
Delivery Time:

  • United States 3-7 business days
  • United Kingdom 3-5 business days
  • Germany 3-7 business days
  • France 3-5 business days
  • Canada 3-7 business days
  • Australia 4-7 business days 「Excluding remote areas」
  • Japan 3-5 business days 「Hokkaido, Okinawa: 5-8 business days」

Your satisfaction is our priority. If you're not completely happy with your purchase, we provide a hassle-free return and exchange policy within 14 days of receiving your order.

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Artisan Homecoming Initiative

Amidst the age of machinery, traditional craftsmanship confronts unprecedented challenges. Young silversmiths abandon ancestral arts, departing villages for mechanized, low-paying jobs in cities. The dwindling youth population prompts school closures in villages, compelling remaining children to embark on daily journeys for education. Regrettably, the future holds the potential disappearance of these traditional Miao villages along with their exquisite silver crafting traditions from our world.

In our dedication to supporting Miao artisans, we commit to continue generating orders and empowering them to return to their roots. In doing so, we aim to not only preserve tradition but also cultivate a sustainable future for their villages, ensuring that the rich legacy of Miao craftsmanship thrives for generations to come.

FAQ

Shipping and Delivery

**Order Processing Time**

Most of our products are handcrafted and begin production after the order is placed. Therefore, the processing time for product orders is approximately 3-5 days. If the product is in stock, we may ship it in advance, but we do not make any guarantees.

**Standard Delivery Timeframes**

Standard delivery timeframes vary by country and region:

Production time: 2-4 days
Delivery Time:

  • United States 3-7 business days
  • United Kingdom 3-5 business days
  • Germany 3-7 business days
  • France 3-5 business days
  • Canada 3-7 business days
  • Australia 4-7 business days 「Excluding remote areas」
  • Japan 3-5 business days 「Hokkaido, Okinawa: 5-8 business days」

    The above timeframes are provided as general reference and are not to be construed as guarantees.

    **Computation of Delivery Time**

    The delivery times mentioned in Sections 2 and 3 do not include the processing time mentioned in Section 1. Your actual delivery time is calculated as the processing time of the product plus the shipping time.

    **Customer Inquiry**

    We will do our utmost to ensure that each product reaches its new owner as quickly as possible. If you have any questions during this process, please feel free to send an email to CustomerService@serendipity-aura.com for inquiries. We will respond to you as soon as possible.

    **Inspection of Packaging**

    Upon receiving the product, please carefully inspect the packaging for any damage. If there is any damage, please refuse to accept the delivery in person.

    **Fragile Items Inspection**

    If the item is fragile, please open the package in front of the delivery personnel. If there is any damage, please refuse to accept the delivery in person.


    Please note that the above policies are provided as general references. Actual shipping may be affected by various factors, so specific circumstances may vary. If you need further information or have any questions, please feel free to contact us at any time.

Refund

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at ReturnService@serendipity-aura.com.  Please note that returns will need to be sent to the following address: 

Mr. Liu 

201 Block 3, Jueyue Gongguan, Qingxia Rd  

Longgang, Shenzhen, Guangdong, China 518000

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at ReturnService@serendipity-aura.com 

For more detailed return policies, please click the link to learn more.

Usage Guidelines

Oxidation

Our products are crafted from silver with a purity of 99.9% (with a small amount of other elements used as solder in connection parts). Oxidation is nearly unavoidable, resulting in discoloration and a loss of surface luster.

Prevent Oxidation:

  1. Wear regularly, as the body's natural oils contribute to a warm, natural sheen (except for individuals with a tendency to tarnish silver).
  2. Store silver jewelry in a relatively dry, sealed environment when not in use, such as in a sealed bag.
  3. Avoid chemical substances: Minimize contact with bleach, sulfur-containing materials, and refrain from wearing silver jewelry during bathing, swimming, or hot spring activities, especially in seawater.
  4. Keep away from cosmetics: Avoid contact with cosmetics, hair dye, perfumes, etc.

Handling Oxidation:

  1. Use a specialized silver cleaning cloth.
  2. Clean with toothpaste: Apply a small amount of toothpaste (without abrasive particles) on the surface, gently scrub with a soft toothbrush dipped in warm water, and wipe dry with a soft cloth.
  3. Soak in specialized silver cleaning solution (follow the product instructions, avoid direct contact with skin or children). Use only if a silver cleaning cloth cannot restore the shine, as the solution may contain corrosive elements leading to yellowing.
  4. Seek professional maintenance from a silverware store.

Solder Separation

As our silver jewelry is handcrafted, some soldered areas may experience separation. In case of solder separation, please contact us at CustomerService@serendipity-aura.com for free repairs.

Deformation

Silver is a relatively soft metal and may experience deformation during use. Don't worry, as silver has good malleability. For minor deformations, you can easily reshape them by hand.

Ring or Bracelet Deformation:
Use a suitable-sized cylindrical object, slide the ring or bracelet onto it, and press lightly to restore its circular shape.

Severe Deformation:
If severe deformation occurs, take photos and send them to CustomerService@serendipity-aura.com. We will provide repair advice.